Shipping policy
At Bodylign, we’re committed to processing and delivering your order quickly and reliably. Below you’ll find all key information about our shipping policy:
1. Processing & Delivery
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Orders are processed within 1–2 working days after payment is received.
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Delivery time is typically 5 to 8 working days, depending on your location and product availability.
- Packages are delivered Monday through Saturday, depending on the delivery partner in your location.
2. Shipping Costs
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Shipping fees are calculated based on weight, shipping method, and delivery location.
3. Tracking Your Order
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Once your order has been dispatched, you will receive a confirmation email with a tracking number.
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Please note that the confirmation email may also end up in your spam folder, so be sure to check there as well. If you haven’t received it within 3 hours, confirm that your email address was entered correctly and contact our customer service team for assistance.
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You can use this to track the status of your delivery at any time.
4. Delivery
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Please ensure your delivery address is entered correctly at checkout.
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Not at home? The courier will leave a delivery notice with instructions for a second attempt or collection from a local pick-up point.
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You will also receive an email once your package has been delivered or is ready for pickup at a local collection point. Please remember to check your spam folder as well.
5. Delivery Issues
If you experience any issues with your delivery or have questions, don’t hesitate to contact our customer support team:
6. Returns & Refunds
If you wish to return a product, please take a look at our Refund Policy.